Reservation Policies for Short-Term Vacation Rentals

Prices may change at any time without prior notice.

A 50% deposit of the total reservation amount is required to confirm the booking. The remaining 50% must be paid 48 hours prior to check-in via bank transfer or credit card. Checks and American Express (Amex) credit cards are not accepted. Payments can be made to our USD accounts at Banco de Costa Rica (BCR), Banco Nacional (BNCR), or via Visa or MasterCard credit cards. Any fees associated with bank or financial intermediaries are the responsibility of the client. The full amount indicated in the reservation request must be received by Habitat Vacation Rentals. Any difference will be added to the balance due at check-in.

For CHRISTMAS, NEW YEAR, and EASTER periods, the remaining 50% balance must be paid 7 days prior to check-in via bank transfer.

A security deposit is required to access the property and will be held via credit card. Once the property has been inspected, the pre-authorized funds will be released. In case of damages, charges will be assessed based on the extent of the damage, and the final amount may vary accordingly.

Check-in time is at 3:00 PM. Check-out time is at 11:00 AM.

The number of guests allowed in the property is limited to those confirmed in the reservation. If additional guests stay without prior authorization before check-in, an extra charge of $50 per night per additional person will apply.

Quiet hours are from 9:00 PM to 8:00 AM.

Pets are NOT allowed. If a guest arrives with a pet without prior authorization, they will not be allowed to stay in the property, and no refund will be issued. Both the reservation and payment will be forfeited.

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Security Deposit Policy for Short-Term Vacation Rentals

Habitat Vacation Rentals will request authorization to hold between US$300 on your credit/debit card as a security deposit. The deposit will be released within 3 business days after check-out. Any damages, loss, or incidents reported in the property will be deducted from the deposit. If damages or losses exceed the amount held, Habitat Vacation Rentals reserves the right to charge the remaining balance to the guest’s credit card.

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Cancellation and Refund Policies for Short-Term Vacation Rentals

A $50 cancellation and/or modification fee will be deducted from any refund or applicable transaction.

For stays of 4 weeks or less: 100% refund (minus $50) if cancellation is made 30 days or more prior to arrival. Between 14 and 30 days before arrival, 50% of the total reservation amount will be refunded (minus $50). No refunds will be issued for cancellations made within 14 days prior to arrival.

For stays longer than 4 weeks: 100% refund (minus $50) if cancellation is made 60 days or more prior to arrival. Between 31 and 59 days before arrival, 50% of the total reservation amount will be refunded (minus $50). No refunds will be issued for cancellations made within 30 days prior to arrival.

No refunds will be issued if guests arrive late, leave early, or choose not to stay at the property.

We reserve the right to terminate your stay without refund or compensation if your behavior is deemed unacceptable, causes disturbance to us, neighbors, or other guests, or if you fail to comply with any reservation or house policies.

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For long-term rentals (30 days or more), please contact us via email. A specific rental agreement will be prepared, including the applicable policies and conditions for the property.